With over a decade of specialized experience in in-car entertainment and vehicle multimedia systems, Autoradioplaza is dedicated to delivering genuine quality, reliability, and peace of mind. Here is what sets us apart from other online retailers:

• Direct Fulfillment from Our Own Warehouse (No Dropshipping): Every order is stored, packed, and shipped directly from our own warehouse. Unlike many online sellers who simply dropship items they have never handled or inspected, we maintain full quality control over our inventory from start to finish.
• 100% Genuine Hardware Specifications - No Faked Specs: The market is unfortunately flooded with generic multimedia units that use altered firmware to artificially spoof system specs-displaying 4 cores or 2GB RAM on screen when the hardware is actually an outdated single-core chip with 1GB RAM (which can easily be exposed using hardware-analyzer apps). At Autoradioplaza, the specifications we publish are 100% authentic. If a unit is listed as 4-core with 2GB RAM, you receive real 4-core processing power and genuine physical RAM.
• Exclusively Brand-New Hardware: We sell strictly 100% brand-new products in their original packaging.
• Bench-Tested & European Safety Compliant: We only offer products we would use in our own vehicles. Every product line is bench-tested for performance, safety, and compliance with all European regulatory standards (including CE and RoHS directives).
• 2-Year Warranty & In-House Technical Support: All purchases include a standard 2-year comprehensive warranty. Because our technical team has in-depth, hands-on knowledge of our hardware, we are always available to provide direct assistance with vehicle fitment, installation questions, and troubleshooting.

Orders placed before 23:00 are processed the same day from our local warehouse, typically resulting in next-day delivery. You will automatically receive an email with your tracking number.

Order confirmations are sent automatically as soon as payment is completed. If it hasn't arrived within a few minutes, please check your spam or junk folder and ensure the email address entered at checkout was accurate.

If you still cannot locate the confirmation, reach out to our team with your full name and payment reference, and we will verify your order status immediately.

Yes. We fulfill and ship orders directly from our own warehouse rather than relying on drop-shipping. Every item is inspected, packed, and dispatched by our in-house team to ensure strict quality control and fast handling times.

All products undergo strict functional testing following production, making true defects rare. Issues are frequently related to vehicle-specific wiring or missing interface adapters.

If your item appears faulty or has arrived physically damaged:

1. Take clear photos or a short video showing the issue and the wiring setup.
2. Contact our support team via email with your order number attached.
3. Our technical team will review the issue and arrange a technical walkthrough, replacement part, or return.

Yes, you can return your purchase within the eligible return period. For step-by-step instructions, return requirements, and generating a return label, please visit our dedicated.

We operate as an online-only distribution center and do not offer local pickup facilities. All orders are safely packaged and shipped directly to your door via our courier network.

Yes, we offer post-delivery payment and installment plans through Klarna.

To use this option, proceed through regular checkout rather than express one-click payment. On the payment screen, select Klarna to either pay within 30 days of delivery or spread your purchase across monthly installments.

For a complete overview of all accepted payment methods, please check our payment methode page.

Yes, we provide specialized terms, VAT-exempt intra-community invoicing (where applicable), and bulk ordering for automotive businesses and installers. Visit our B2B to register your company and apply for business purchasing.

Autoradioplaza has been in business for more than 10 years, while the team behind our brand brings decades of combined technical expertise in automotive electronics and in-car multimedia systems.

To date, we have proudly served over 50,000 satisfied customers across all of Europe. We operate internationally and partner exclusively with trusted, high-standard European and globally recognized brands-including AVISON, ACV, Pioneer, and Sony. This ensures that every system we supply meets the highest European quality, safety, and regulatory standards.

Our technical specialists are here to guide you. Send an email detailing the features you require (e.g., Apple CarPlay, Android Auto, reversing camera integration) along with your vehicle’s make, model, and production year. We will recommend the exact hardware setup tailored to your car.

After completing your order, the product manual is automatically delivered to your registered email address. Additionally, on multimedia units and navigation systems, you will find a dedicated QR code printed directly on the product packaging. Simply scan this code with your smartphone camera to access instant, multilingual digital user guides and wiring diagrams.

If your car radio does not turn on at all, the issue is almost always related to an incorrect wiring configuration rather than a defective unit. Every single system undergoes strict quality control and functional bench-testing post-production, making out-of-the-box hardware defects exceptionally rare. In the vast majority of cases where customers contact us with photos of their installation, our technical team quickly identifies a missing switched ignition lead (ACC), unseated harness pin, or CANbus wiring mismatch.

Recommended steps:

1. Consult the digital manual: Review the wiring diagram sent to your email or scan the QR code on the product box.
2. Contact our support team: If it still does not power on, send our support team a clear photo of the connectors and wiring harness at the rear of the dashboard. We will pinpoint the issue and guide you to a solution.

A note on third-party installation garages:

We occasionally encounter situations where independent garages or installers lack specific experience with modern aftermarket Android/multimedia systems, bypass the included manual, and connect the unit incorrectly. When the system fails to boot due to improper wiring, some garages unfairly blame the product or claim it is defective, simply to upsell the customer onto their own, often more expensive equipment.

If an installer claims your unit is non-functional or refuses to work with the supplied wiring diagrams, please contact our support team immediately before purchasing alternative hardware. We are happy to review the installation directly with you or the technician to resolve the configuration quickly.

Apple CarPlay (for iPhone) and Android Auto (for Android smartphones) seamlessly mirror essential apps and features from your phone directly onto your car's multimedia display. They are designed for safe, hands-free operation while driving.

With CarPlay and Android Auto, you can:

• Navigate with live traffic: Use your favorite map applications such as Google Maps, Waze, and Apple Maps.
• Stream entertainment: Access music, podcasts, and audiobooks via Spotify, Apple Music, YouTube Music, and more.
• Communicate safely: Make hands-free calls and send or listen to WhatsApp and SMS messages using voice commands (Siri or Google Assistant).